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“I wanted to take a moment to recognize two awesome individuals within your organization. Mr. Jason Cribb and Mr. Alex Wall.
I’m sitting on my couch in the living room of my new home composing this email thanks to the relentless pursuit of both of these individuals to provide me with a mortgage that seemed virtually impossible at first glance. I’m a marine who had never taken advantage of a VA mortgage since my discharge from the Marine Corps and have always owned my own home until a series of events related to business dealings within my construction business lead to a financial collapse that crippled my financial situation as well as my credit. Over the past 4 years I’ve worked hard to repair my credit and it has improved however still presented many challenges to your team.
I truly believe that faced with these challenges many less motivated mortgage companies would have told me what I needed to accomplish regarding my credit and brushed it off and said “come back in a year and we will look at it again.”
Not this team. They dove right in and not only directed me in what I needed to pay, fix and or improve they helped with the process. Corresponding with creditors, coming up with a plan to attack each hurdle and never settling on defeat.
It was a collective effort. I myself corresponded with creditors and provided documentation at the direction of your firm.
After weeks of determination and effort we were finally provided with those magic words. “Clear to close”
I’m not a wounded warrior, I have all my limbs and I’m not traumatized by battle like so many of our veterans fight with now as civilians, but I am someone who served his country and it has been quite some time since I felt a sense of extreme pride for doing so.
This feeling I now have can be solely attributed this incredible team and the effort they put forth to help myself and my family own their own home again. When rebuilding your life it’s the small victories that add up to make you feel whole again and make you feel pride in providing for your family.
I would recommend Benchmark Mortgage to anybody I come across. In addition I am also the division manager of a home building company in the Charleston/Bluffton SC markets and am pursuing Benchmark as our soul preferred lender for all of my customers.
I cannot say enough about these guys or your firm as a whole. Myself as well as my family will never forget what Jason and Alex have done for us.
Many, many thanks,”

– John “Jake”, Tammy, Genevieve and McKenzie L.


 

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